Community Management & Engagement
Manage and engage your online community
Keen’s community managers can create daily and weekly content for your social media platforms, keep your audience engaged and answer customer-service related questions to turn audiences into prospective customers. Community management is geared more towards clients seeking a long-term goal to try to build and sustain their brand online, and less of a lead-generator for those clients seeking immediate sales and results.
Manage and engage your online community
Grow your fans leveraging targeted advertisements
Create daily and weekly content calendars for your social platforms
Listen and respond to your customer’s concerns in real-time
Identifying and responding to negative word of mouth online
Grow your fans organically with engaging and “always-on” content
Keen can provide training and consultation to both build and execute a successful Community Management strategy.
“We have contracted with Keen Social to handle the social media campaigns for a few of our properties in the portfolio. I would like to start out and first say how amazing and talented the team is at Keen Social. I have never worked with a more professional and engaged team than Keen Social. Not only do they create awareness with result-driven paid social campaigns, they also capture high-quality video content, which elevated one of our hotels to new, millennial audiences.At our Doubletree Suites by Hilton Dana Point property, Keen grew our Instagram organic following by 141%. The hotel used to handle the social media in-house. Keen also ran a Facebook Ad campaign, which reached 147K targeted local tourists and delivered 232K impressions. It was very cost-efficient, costing $4.70 per every 1,000 people. Keen also organizes very successful and productive content creation days, giving you high-quality unlimited photos.”
Director of Sales & Marketing
Evolution Hospitality